Terms of service

Last Updated: 31/08/2023

1. Acceptance of Terms
These terms and conditions ("Terms") govern your use of the website www.cheekong.com.sg (the "Website") and the purchase of lighting products ("Products") offered by Chee Kong Electric Company Pte Ltd. ("we", "us", or "our"). By accessing the Website and placing orders for Products, you agree to abide by these Terms. If you do not agree with any part of these Terms, please do not use the Website or purchase Products.

2. Product Information
We make every effort to provide accurate and up-to-date information about our Products on the Website. However, we do not warrant the accuracy, completeness, or reliability of the information, and reserve the right to correct any errors or omissions.

3. Orders and Pricing
All orders are subject to acceptance by us. We reserve the right to refuse or cancel orders, including those placed with incorrect pricing information.Prices for Products are listed on the Website and are subject to change without notice. The prices listed do not include applicable taxes, fees, and shipping costs, which will be added to your total at checkout. Payment must be made in Singapore Dollars (SGD) and can be made using the available payment methods on the Website.

4. Shipping and Delivery
We aim to process and ship orders promptly. However, shipping times are estimates and we are not responsible for any delays beyond our control. Shipping costs are calculated based on the delivery location and the size/weight of the Products. You will be provided with shipping options and costs during the checkout process.

5. Returns and Refunds
Our Returns and Refunds Policy is outlined separately on the Website. Please refer to that policy for detailed information about returning Products and requesting refunds.

6. Warranty
We provide warranty information for our Products on the Website. Warranty terms vary by product and are subject to change at our discretion.

7. Limitation of Liability
To the extent permitted by law, we shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages arising from the use or inability to use our Products or the Website.

8. Intellectual Property
All intellectual property rights related to the Products and the Website, including but not limited to trademarks, copyrights, and patents, are owned by us or our licensors. You agree not to reproduce, distribute, or use any content without our prior written consent.

9. Governing Law and Dispute Resolution
These Terms are governed by and construed in accordance with the laws of Singapore. Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of Singapore.

10. Changes to Terms
We reserve the right to modify, update, or amend these Terms at any time. Any changes will be effective upon posting on the Website. It is your responsibility to review these Terms regularly.

11. Contact Information
If you have any questions about these Terms, please contact us at [contact@cheekong.com.sg].